DOA Policy: |
If the product is DOA, the reseller has 30 days from the date of invoice to return to Catalyst Telecom. Once the reseller contacts Catalyst for a return authorization number, Catalyst will then issue a replacement unit to ship out to reseller’s designated location.
Manufacturer warranty is one year from date of Catalyst Telecom's invoice to the reseller.
Contact Catalyst Telecom Tech Services for warranty issues at 800-790-2029.