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 Avaya has a large and very highly skilled team of consultants, advanced solution architects, business strategy experts and implementation specialists who can help set you and your customers up for success. We can also help you win deals, with an impressive 75% win rate when CSI is engaged early. A communications investment that is poorly planned can actually destroy business value with outages or broken processes. Professional Services from Avaya can not only help avoid pitfalls, but our consultants are extremely adept at creatively identifying new ways to tie your communications into your business strategy. - One of the most critical success factors for our customers is network readiness for IP. Doing this one thing right can make the biggest difference in the quality of your IP communications later. Avaya’s professional services team has tools and proven methodologies for testing and analyzing your network to maximize performance.
- Customers often look to us to help with business case creation. We call this assessment and analysis a “feasibility study”. It methodically reviews current infrastructure and lines it up with business strategy to determine what is possible in the early phases of the engagement.
- Finally, we have a world-class team of Business Communications Consultants who are experts at tying communications to strategy. Whether your goal is to improve your brand, streamline your supply chain or take market share through impeccable customer service, these consultants can help you by coming up with creative applications of existing technology.
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